1. Introduction & About Dolphin AI

Welcome to Dolphin AI - Poster Maker & AI Video Studio (the "Application" or "Service"), developed and operated by TheIndianSoftware.com ("we", "us", or "our").

Dolphin AI provides cutting-edge generative artificial intelligence tools that empower business owners, creators, and individuals to create professional advertising posters, product commercials, dance videos, and promotional branding materials directly on their mobile devices.

This Privacy Policy applies to the Dolphin AI mobile application on the Google Play Store and Apple App Store, as well as our official backend services hosted on veter.in. By installing, accessing, or using Dolphin AI, you acknowledge and agree to the practices outlined in this policy.

2. Our Core Principle: Zero Permanent File Storage

Here is precisely how your uploaded content is handled:

• Ephemeral In-Transit Processing: When you select a photo or logo for a video/poster template, the asset is uploaded over an encrypted (TLS 1.3) connection solely to execute your generative request.
• Automatic Purging: Once the AI generation process finishes and your output is delivered to your device, transient source files are automatically purged from our servers.
• No Model Training on Private Data: We never use your uploaded private photos, selfies, or confidential brand logos to train, fine-tune, or calibrate public foundation artificial intelligence models without explicit written permission.
• Your Local Storage: You have full control over the final generated posters or video files, which are saved directly to your device's photo gallery upon your action.

3. Information We Collect

To deliver an authenticated, reliable, and secure experience, we collect limited categories of information:

• Account Identifiers: When you sign in via Google Sign-In or Apple ID, we receive your unique authentication identifier (Firebase UID), email address, and display name to track your credit entitlements, purchase history, and user preferences. Guest users are assigned an anonymous device token.
• Virtual Credit Balances: We maintain a ledger of your available standard credits and premium credits so your balance is safely preserved across app reinstalls and device changes.
• Device & Diagnostics Metadata: Device model, operating system version (Android/iOS), app build version, IP address, approximate country/region (for currency localization), and anonymous crash logs via Firebase Crashlytics to diagnose bugs and maintain uptime.
• Firebase Cloud Messaging (FCM) Tokens: Device push notification tokens to alert you when your AI video rendering is complete or to announce new creative templates. You can disable notifications at any time in device system settings.

4. Device Permissions & Runtime Access

In accordance with the Google Play User Data Policy and Apple App Store Review Guidelines (Section 5.1.1), Dolphin AI only requests permissions strictly essential to its core features:

• Photo Library / Media Access: Requested only when you intentionally tap to select an image, product photo, or logo for AI template customization. We do not scan, index, or access any other photos on your device.
• Camera Permission (Optional): Requested only if you choose to snap a real-time product photo or selfie inside the app instead of picking an existing gallery file.
• Notifications Permission: Requested on Android 13+ and iOS to notify you when long-running AI video generations complete rendering in the background.

5. Payments, Subscriptions & In-App Purchases

Dolphin AI offers optional digital credit packages and VIP subscription tiers to generate premium AI content.

• Google Play Billing (Android): All in-app transactions on Android devices are handled directly by Google Play. We never receive, process, or store your credit card, debit card, UPI, or banking credentials.
• Apple In-App Purchase & Apple Pay (iOS): All subscriptions and consumable credits on iOS are processed exclusively by Apple Inc. through your Apple ID account.
• Purchase Verification: Our backend server validates cryptographically signed purchase tokens against the official Google Play Developer API and Apple App Store API to deliver credits securely to your account.
• Subscription Management: Subscriptions automatically renew unless canceled at least 24 hours prior to the end of the current billing cycle. You can manage or cancel your subscription at any time via your Google Play Store Subscriptions or Apple ID Account Settings.

6. Google AdMob & Advertising Privacy

To support free tier users, Dolphin AI integrates Google AdMob to display non-intrusive banner, interstitial, and rewarded video ads (e.g., watch a sponsored video to earn free credits).

• Advertising Identifiers: AdMob may collect and process anonymous device advertising identifiers (Google Advertising ID / GAID on Android, IDFA on iOS if tracking consent is granted).
• Consent Management (CMP / UMP): In jurisdictions requiring consent (such as the European Economic Area, UK, and California), we deploy Google’s User Messaging Platform (UMP) to allow users to choose between personalized ads or non-personalized context-only ads.
• AdMob Policy Compliance: We strictly prohibit deceptive ad placement, accidental click triggers, or intrusive popups that obstruct user creation workflows.
• Ad Tracking Opt-Out: You can reset or limit your advertising identifier at any time through your Android Settings (Settings > Privacy > Ads) or iOS Settings (Settings > Privacy & Security > Tracking).

7. Third-Party Service Providers (Subprocessors)

We collaborate with world-class, security-audited enterprise infrastructure providers to deliver our application:

• Google LLC (Firebase, AdMob, Google Play): Provides authentication services, crash diagnostics, push notification routing, and in-app purchase infrastructure.
• Apple Inc.: Handles in-app purchase billing and entitlements for iOS users.
• Enterprise AI Compute Providers (Higgsfield AI & Kling Engine): Enterprise cloud clusters providing photorealistic 720p image-to-video and marketing poster rendering under strict non-disclosure data protection agreements. Transient data is processed over TLS 1.3 and is not stored or shared.

8. Data Retention & Account Deletion Rights

In full adherence with Google Play’s Account Deletion Policy and GDPR Right to Erasure, you have absolute control over your account and data:

• In-App Account Deletion: You can permanently delete your Dolphin AI account and all associated records directly inside the app:
  Dolphin App > Settings > Account > Delete Account.
• Email Request: You may also request complete account and data removal by emailing our designated privacy team at contact@theindiansoftware.com with the subject "Delete My Dolphin AI Account" from your registered email.
• Consequence of Deletion: Deletion is irreversible. All profile data, purchased credits, and past creation history are permanently purged from our active databases within 48 hours.

9. Children’s Privacy (COPPA Compliance)

Dolphin AI is an enterprise commercial advertising, marketing poster, and video generation suite intended for users aged 13 and older (or 16 and older in the European Economic Area).

We do not knowingly solicit, collect, or process personal information from children under 13. If we become aware that a child under 13 has submitted personal data to us, we will immediately take steps to remove such information and terminate the associated account. Parents or guardians who believe their child has provided data may contact us immediately at contact@theindiansoftware.com.

10. International User Rights (GDPR & CCPA/CPRA)

Depending on your geographical residence, you are entitled to specific statutory data protection rights:

• European Union / UK (GDPR): Right to access your personal data, right to data portability, right to rectification of inaccurate records, right to restrict processing, and right to withdraw consent at any time without penalty.
• California Residents (CCPA / CPRA): Right to know what categories of personal data we collect, right to request deletion, and right to non-discrimination. We do not sell or share personal information for third-party monetary consideration.

11. Security Safeguards

We employ multi-layered industry-standard technical safeguards to protect your communications and data:

• End-to-End Transport Encryption: All communications between your mobile device, our backend servers (veter.in), and compute clusters are encrypted with TLS 1.3 / HTTPS.
• Hardened Infrastructure: Database access is restricted behind isolated VPC subnets with strict least-privilege firewalls and encrypted disk storage (AES-256).
• Credit Refund Guard: If any AI task experiences unexpected network timeout or provider interruption, your virtual credits are automatically and instantly refunded back to your account ledger.

12. Contact Us & Support

If you have any questions, feedback, compliance inquiries, or need support regarding this Privacy Policy or your data, please reach out to our dedicated support team:

We review and update this Privacy Policy periodically to reflect new app features, updated AI models, and changing legal regulations. Continued use of the app signifies acceptance of any updated terms.